Despite the many advantages of online shopping there are also problems which may occur with this type of shopping. These problems, such as ordering the wrong item, receiving the wrong item and the need to return an item, can often be significant enough to make a potential online shopper reconsider the decision to purchase an item online. Although these problems are some of the most common occurrences in online shopping, they do not necessarily happen frequently. However, when these problems do occur they can cause a great deal of stress and frustration for the online shopper. This article will discuss some of these common problems in an attempt to help the reader make a wise decision about whether or not to purchase an item online.
Ordering the Wrong Item When shopping in traditional stores it is quite difficult to accidentally purchase the wrong item because the sales process typically involves the consumer physically carrying the item up to the sales counter to make the purchase. However, in online shopping where the consumer never physically handles the item before the purchase is complete and the item delivered it is certainly possible to purchase the wrong item. This can occur when the shopper uses the website to make the purchase and clicks on the wrong item or when the consumer contacts customer service to make the purchase and provides the wrong product number. Even if the consumer clicks on the correct product and provides an accurate product number there may still be a mistake in the ordering process if there are options such as size or color associated with the item. This problem can be rather troubling because the consumer will be disappointed when the incorrect item is received.
Receiving the Wrong Item Even when online shoppers do not make mistakes during the ordering process, it is still possible for the consumer to receive the wrong item. This often occurs when the orders are filled by hand and a mistake is made in the warehouse. A warehouse maker may ship the wrong item completely or may ship the correct item in the wrong size or color. Again the consumer will likely not know a mistake was made until the order arrives. The online retailer will likely take responsibility for returning the incorrect item and will ship the correct item as soon as possible. However, this may not completely correct the problem in all cases. For example a consumer who purchased an item for a specific event may not receive the replacement item in time for the event.
The Need to Return an Item In situations where the online shopper orders the wrong item as well as situations where the online retailer mistakenly ships the wrong item there may be a need to make returns. Although this may not seem to be a huge problem it can be particularly troubling for some consumers. In particular online shoppers who opt to do their shopping online specifically because they work odd hours may have a great deal of difficulty making returns. This is because the process of shipping the item back to the online retailer will generally involve taking the item to a post office. Depending on the hours in which the consumer works, it may be difficult to get to a post office during regular business hours and may require the shopper to take time off from work to make the return.
Savvy shoppers and bargain hunters are certainly not a new phenomenon. Ever since stores introduced the idea of sales there have been bargain hunters seeking out the best available prices on products and thrifty consumers are always seeking out ways to save money while shopping. However, online shopping offers shoppers many new ways to save money. Savvy shoppers can not only find the best deals online but can also find ways to further reduce the cost of these great deals. This article will discuss some of the ways savvy online shoppers can save money and will also discuss how these smart shoppers can also help to ensure the authenticity of an item when they are shopping online.
Finding the Best Deals Online
One of the greatest benefits of shopping online is the ability to comparison shop with ease. While comparison shopping at traditional stores may takes hours, days or even weeks for traveling from one store to another to determine which store is offering an item at the best price, online shoppers can typically accomplish the same task in a matter of mere minutes. In some cases of online shopping, finding the best deal can be as easy as going to websites which provide listings of online retailers for a particular item and produce comparison charts providing the information about the cost of these items from each retailer. This is an extremely easy method of comparison shopping and finding the best deal. However, even when this option is not available, finding the best deal on a product online is typically not difficult.
Savvy online shoppers can often find the best deal online by simply visiting websites of several online retailers and noting the price at which they are selling the item in question. One simple way to do this is to open a new web browser window for each online retailer the shopper is comparing. This way the online shopper can simply browse through the open windows all at once and then only keep open the browser windows from online retailers offering the item at the best prices. Once the online shopper narrows the search down to a few online retailers who are offering the item at a favorable price they can use other factors such as shipping prices and incentives offered to buyers such as future discounts to make the final decision and determine which online retailer is truly offering the best deal on the item.
Additional Tips for Saving while Online
Shopping Comparison shopping is one way online shoppers can find the best deals online but savvy shoppers can find additional ways to save money while online shopping. One way to do this is to seek out promotional codes offered by online retailers. This can often be accomplished by doing an Internet search including the name of the online retailer as well as phrases such as, “coupon,” or “promotional code.” This type of search may return a number of different websites which compile coupons and promotional codes for a variety of different online retailers. These coupons and promotional codes may offer the online shopper savings such as a discount off the final price of an item or free shipping. However, it is important to note that not all of these codes will be valid. Online shoppers should not only verify the promotional code is still valid but should also carefully review the restrictions involved with using the promotional code to be sure the buyer is eligible to use the promotional code to obtain a discount.
Ensuring Authenticity when Shopping Online
Savvy online shoppers also realize it is necessary to verify the authenticity of an item before making a purchase online. This is important because it can help to prevent the shopper from purchasing items which are replicas of the item they are seeking. Verifying authenticity is usually not an issue when the online shopper is purchasing an item directly from an online retailer who is licensed to sell the item. However, problems may arise when the shopper is purchasing an item through auction websites or through individual retailers. In these cases the items may be misrepresented either intentionally or unintentionally. Regardless of whether or not the online retailer is attempting to deceive the buyers or simply makes a mistake, online shoppers should know how to determine the authenticity of an item. This ability usually comes from researching the items well and being aware of the key features of the items.